Lumoza Bag

How long does shipping take?
Your orders are typically delivered within 5-12 business days.

How much is the shipping cost?
Shipping may be free depending on the order total. Please check our shipping policy for details.

Do you offer international shipping?
Yes, we ship to select countries internationally.

What materials are your bags made of?

Our bags are made of high-quality materials like leather, fabric, or straw for durability.

What are the dimensions of the bags?
Dimensions are listed in the product details. Feel free to contact us with any questions.

What are your care and cleaning recommendations?
To extend the life of your bag, clean it with a damp cloth and avoid using chemical cleaners.

What is your return policy?
You can return products within 14 days. Please check our return policy for conditions.

How can I exchange a product?
To make an exchange, contact our support team and return the item in its original packaging.

What payment methods do you accept?
We accept credit cards, debit cards,express checkout and other secure payment options.

Why wasn’t my order confirmed?
Ensure your payment details are correct, or contact your bank for further assistance.

Can I place a custom bag order?
Yes, we offer customization on select models.However, for products where we offer personalization, we include a note in the description stating customizable. Contact us for more information.

Do you offer discounts for bulk orders?
Yes, we provide special discounts for large orders. Please reach out to our support team for details.(infodaisymer@gmail.com)

Do you offer discounts on special occasions?
Yes, at Daisymer, we’re delighted to elevate your style on special occasions.